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A Note from the President - November 2017

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Tradeshow season is here and with it comes one of our biggest park/campground shows -- ARVC Outdoor Hospitality Conference & Expo. This show is one of the year’s highlights here at RMS North America as it’s a time when we can reconnect and spend face-to-face time with customers and partners while making new connections with industry peers and park operators. We have some exciting things planned so be sure to watch my video for more information and RSVP to our networking event. 

Watch Our ARVC Video Message

We’re also making appearances in the following shows:

-       Hotels: NEIRA in New England

-       Parks: ARVC Outdoor Hospitality Conference in Raleigh, NC

-       Parks: CampEx in Ontario, Canada

-       Marinas:  The Docks in Nashville, TN

-       Parks:  PCOA in State College, PA


In addition to our event-filled agenda we’ve also incorporated some new exciting features to our system to round out our already full-featured platform. Here’s the list of features that were recently released:

Form Letter Upgrade

Form Letters have undergone an important update that includes a number of new, advanced formatting options.

Click Here for setup instructions.


User Level Smart Printing

Users now have the ability to setup and use Smart Printing individually, making their selections at a device level.

All your existing Smart Printing setup has been transferred for your convenience.

Click Here for setup instructions.


Rate Manager

Our powerful new Rate Manager has more features and functionality, making it easy to adjust rates, promote special offers, and more and it’s available in addition to the existing Rate/OTA Management Chart.

Click Here for more information.


Operational Revenue

Additional operational scenarios have been added into the existing Operational Revenue Calculations for more advanced reporting on Accommodation Revenue, including No Shows & Cancelled Reservations.

Click Here for more information.


Service Requests

Access your Service Requests with our Customer Support Team straight from the Help Menu where you can now view, log and re-open to get assistance.

Click Here to learn more.


RMS Online Options

Included in this release are the new Online Options opening up a range of new features for your RMS Book Now Button.

Click Here to for setup instructions. 

I personally look forward to meeting everyone on the road and hope to chat more about our new features and all the ways it can help improve your business.

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