Careers Page

Work for RMS

RMS is one of the fastest-growing Software Companies in the US, producing and supporting Online Booking, Channel Management and Front Office Systems to the world's hospitality industry. 

Apart from working with world leading technology, you will find an Executive Management team committed to driving your career, competitive compensation, excellent benefits, an onsite gym, weekly happy hour, onsite parking and more!

1. Do you get excited helping customers create solutions to their problems?
2. Do you have an interest in being an integral part of great Company’s growth?
3. Are you looking to join a company who makes you feel like part of the family?
4. Are you looking for more than just a job?

If you answered YES to these questions, then we would love to hear from you!

Current Openings

Bilingual Technical Support Representative, San Diego, CA

Working in a fast-paced call center environment, the Customer Support Representative is primarily responsible for assisting existing customers with their technical support needs. The Customer Support Representative will perform a question diagnosis while guiding users through step-by- step solutions. Being an expert in the RMS Hospitality Suite, support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

Customer Support Manager, San Diego, CA

The Customer Support Manager’s role is to keep the department running in an efficient and profitable manner while increasing customer satisfaction, loyalty and retention. This role will include creating customer support policies and procedures for staff to adhere to, training and observing employees and assisting unsatisfied customers.

Customer Support Account Manager, San Diego, CA

The Account Manager is primarily responsible for developing strong relationships with customers and overseeing the planning, implementation and tracking of an assigned strategic account. The Account Manager will oversee the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals.